Our infrastructure

Servers with AMD processors and NVMe storage, multi-layered protection and regular backups: this is where your websites, emails and servers run.

A website can only be as fast and reliable as the server on which it runs. That is why we deliver our services on modern, high-performance hardware and protect them with multi-layered security. High-performance hardware is not only faster, but also helps us keep our prices low.

Each member of our team has been providing web hosting, VPS and server services for 20 years. On this page, we explain what our services are based on.

Our servers

AMD processors

The web hosting plans run on high-clock-speed AMD Ryzen processors, whilst the KVM VPSs and dedicated cPanel servers run on AMD Epyc processors.

NVMe storage devices

We use PCIe-connected NVMe SSDs for storage, which are even faster than conventional SSDs. The VPSs run on redundant NVMe storage.

Network

KVM VPSs connect at speeds of 2 Gbps, whilst Windows VPSs connect at speeds of 1–3 Gbps depending on the plan, and are provided with both an IPv4 and an IPv6 address. Web hosting plans offer unlimited traffic from the Starter plan onwards.

0–24 monitoring

We monitor our servers and services 24 hours a day, so we always have an accurate picture of their status and can intervene as soon as possible in the event of a fault.

Software environment

CloudLinux

cPanel and reseller hosting plans run on the CloudLinux operating system. Each account is allocated its own resource quota, so an overloaded website does not slow down the others, and older versions of PHP can also be used securely.

Resource limits for plans

User interfaces

On cPanel hosting plans, websites, databases and email accounts are managed via cPanel, whilst on web hosting plans, they are managed via the KeyHelp control panel. With cPanel plans, you can choose between PHP versions 5.1–8.5 using the CloudLinux PHP Selector; on web hosting plans, PHP 8.3, 8.4 and 8.5 are available, whilst static hosting runs on an Nginx server.

KVM virtualisation

Our VPS servers run on KVM virtualisation, with their own dedicated resources. You can choose from AlmaLinux, CloudLinux, Debian, Rocky Linux and Ubuntu, whilst Windows VPS comes with a licensed copy of Windows Server and RDP access.

Multi-layered protection

In today’s internet, which is rife with attacks, security is a top priority, which is why we protect our servers using multiple layers of defence:

  • DDoS protection is included with all our services; for dedicated solutions, this is a multi-layered system which generally filters out malicious traffic whilst ensuring the website remains accessible throughout.
  • Layer 7 protection on web servers against bots and spam bots that harm websites.
  • ModSecurity is a web firewall on cPanel servers that blocks malicious requests, such as SQL injection and cross-site scripting (XSS).
  • ImunifyAV+ is a malware scanner on cPanel servers that monitors files and flags suspicious activity.
  • CageFS isolation: on CloudLinux hosting, each user sees their own, isolated file system.
  • A free SSL certificate is included with every web hosting plan, so websites can be accessed via an encrypted HTTPS connection.

If a serious vulnerability emerges, we respond swiftly: in the case of the PHP2Shell vulnerability, for example, we applied security rules even before the patch was released, and then installed the updates within minutes.

Backup

Hardware failure, a hacked website or an accidental deletion: there are many ways to lose data. Backups are your last line of defence, which is why we regularly perform backups for our services.

  • cPanel hosting: daily JetBackup backups, from which you can restore files, databases and emails yourself.
  • Web hosting: backups included in the Starter plan.
  • VPS: daily backups.
  • Email hosting: daily backups.
Restoring from a backup

Data centres

Our servers are housed in professional data centres, equipped with redundant power supplies and emergency generators. Access is restricted, and the premises are monitored by CCTV 24 hours a day, seven days a week.

You can choose from a number of locations across Europe, but you can also host your services in North America, Asia and Australia, wherever is closest to your visitors.

Our data centres

99.9% uptime

Thanks to our modern hardware, continuous monitoring and multi-layered security, we are able to guarantee 99.9 per cent annual uptime (SLA) for our web hosting, cPanel, static and email hosting, and KVM VPS services, excluding scheduled maintenance.

If you’re switching from another provider, we’ll migrate your website free of charge, so you can try out the benefits of the new platform risk-free.

Our hosting solutions

Do you have any questions?

If you’d like to find out more about the background, or if you’d like us to help you choose the right service, please get in touch.

Contact