Web hosting
22 articlesChoosing a hosting provider, migration, PHP settings, databases and HTTP errors.
- What should you do if you encounter a 500 error?
- Hosting migration
- Shared hosting, VPS or a dedicated server: which should I choose?
cPanel
43 articlesDomains, email accounts, databases, cron jobs and backups via the cPanel interface.
- Creating an email account on cPanel hosting
- Adding domains and subdomains to cPanel hosting
- How can I create a full backup of my cPanel account?
WordPress
43 articlesInstallation, optimisation, security, backups and troubleshooting.
- Installing WordPress using WP Toolkit
- What should I do if I’ve forgotten my WordPress admin password?
- How can I speed up my WordPress site?
Domain
31 articlesRegistration, transfer, DNS records, DNSSEC and WHOIS.
- How does domain transfer work?
- A-record or name server change: which should I use to manage my domain?
- What is DNS propagation, and how long does it take?
Configuring email clients, SPF, DKIM, DMARC and delivery errors.
- Setting up email in the iPhone and Android Mail apps
- Why do some emails end up in the spam folder?
- What is an SPF record?
SSL
35 articlesLet's Encrypt and paid certificates, HTTPS redirection, certificate errors.
- Why hasn’t my domain received an SSL certificate? (AutoSSL errors)
- How can I redirect my website to HTTPS?
- What is mixed content, and how can I fix it?
VPS
12 articlesSSH connection, firewall, IPv6, backups and choosing the right VPS plan.
- How do I connect to my VPS via SSH?
- How do I set up a firewall on my VPS?
- How do I choose the right VPS plan?
Linux
62 articlesCommands, permissions, services, logs and server security.
- Basic Linux commands for beginners
- File permissions (chmod, chown) explained simply on Linux
- How can I start, stop or restart services using the `systemctl` command?
CloudLinux
15 articlesResource limits, LVE, CageFS, MySQL Governor and error 508.
- ‘508 Resource Limit Is Reached’ error: what does it mean and what should I do?
- How can I check my CloudLinux LVE resource usage in real time?
- What is CageFS, and why can’t I see certain files or commands?
Billing
19 articlesPayment, renewal, billing cycles, cancellation and refunds.
- Renewal policy and options for setting up automatic renewals
- What should I do if my payment fails?
- How can I cancel the services I no longer wish to use?
Can’t find what you’re looking for?
Please write to us, and our support team will help you with the setup or with troubleshooting.
Open a ticket Frequently asked questions