At present, it is not possible to manually order service renewals via our client portal at aWh.

If you would like to undertake a renewal of your service before it is due, you can request our assistance via live chat, by telephone or by submitting a ticket to our billing department.

We’re happy to help and give you peace of mind when it comes to your own payments and finances.

Alternatively, you can link a credit card to your billing account and set credit card as your default payment method, in which case we will be able to automatically charge your credit card when necessary.