Of course, you can edit, remove or add any card type accepted as a payment method supported by aWh.

This is a straightforward process – all you need to do is log in to the client portal:

Hello, XY » Payment methods

Once you are there, a list of the cards already in your account will appear. Each card on the list has an ‘Edit’ and a ‘Delete’ button. The ‘Edit’ button allows you to amend the information associated with the card, whilst the ‘Delete’ button enables you to remove the card from your billing account. Once you have decided to remove the card and selected this option, you must confirm the action by clicking the ‘Yes’ button in the pop-up window that appears.

If you need any help with removing a credit or debit card, our team will be happy to assist you at any time. Once we have completed the standard verification process, we will be able to remove your card on your behalf.